Privacy Policy
Last updated: January 20, 2026
1. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email address, password)
- Profile information (company name, job title)
- Payment information (processed securely through our payment providers)
- Communications you send to us (support requests, feedback)
- Content you create using our Service
We also automatically collect certain information when you use the Service, including your IP address, browser type, operating system, device information, and usage data.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent or unauthorized activities
- Personalize and improve your experience
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your consent or at your direction
- With service providers who assist in our operations
- To comply with legal obligations or protect our rights
- In connection with a merger, acquisition, or sale of assets
- In aggregated or anonymized form that cannot identify you
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your preferences and activity on the Service. You can control cookies through your browser settings and other tools. However, disabling cookies may affect the functionality of the Service. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired).
6. Third-Party Services
The Service may contain links to third-party websites or integrate with third-party services (such as Slack). These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party services you access through our Service.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Data portability (receiving your data in a structured format)
- Opt-out of certain data processing activities
- Withdrawal of consent where processing is based on consent
To exercise these rights, please contact us using the information provided below.
9. Children's Privacy
The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@lithoblocks.com.